Consultations & Appointments

Consultations are by appointment:

Monday to Friday 9.00am to 7.30pm
Saturday 9.00am to 12 noon
Sundays and Bank Holidays - emergencies only (call first).

Home visits can  be arranged but please ring early: they are usually  made late morning or early afternoon.

Appointments are best arranged by telephone 0208-395-8222 (three lines). Emails, fax or text are not good methods of making appointments with the overlaps involved.

If you think your pet will be noisy or may have a communicable disease then plan on leaving it in your car (with a friend) or waiting outside until it is your turn.

 All clients to report to reception on arrival so that we know you are waiting.

important NOTES

Please remember that animals coming to the surgery may be stressed or in pain and even if they seem normal and relaxed then they may meet other patients without such a calm manner.

Clients are reminded that they must keep their animals under control. This means all dogs must be on leads and all cats and small pets must be in suitable baskets or carriers.

Loose animals are a  risk to themselves and to others. Children and minors must be accompanied by an adult.

There is a reality that there will be times when consultations are more complicated than allowed for or when an emergency case has to take priority over the waiting room . 

We try to make adjustments with the other veterinary surgeons on duty and these situations are not common. If there are delays then we ask for your understanding. If you feel that you have been overlooked or have been kept waiting  then please point this out to the reception staff - politely.

last updated 5/12/2006